“Impact Of Training On Employee Performance In Public Sector The Case Of Holeta Public Health Service Oromia Regional State”

Abstract

The quality of human resources is crucial for any organization, necessitating a focused approach towards training. This study explores the influence of training on employee performance in public sector organizations, using the Federal Democratic Republic of Ethiopia Ministry of Health's Holota public health service as a case study. Despite numerous training initiatives aimed at public servants, observed improvements in employee performance have not met expectations. Therefore, this research investigates the impact of training programs within the service sector. The study adopts a cross-sectional design, collecting data via simple random sampling across the population. Its objectives include identifying the contributions of training within Holota public health service, evaluating existing training policies, assessing organizational training practices and methods, determining the positive effects of training schemes on employee performance, and identifying factors constraining training services in the study area. Data collection utilized a pre-coded close-ended questionnaire employing a 5-point Likert scale, covering demographic information and assessing perceptions on training and employee performance. The study achieved a significant response rate due to personalized data collection methods. Statistical analysis was conducted using the Statistical Package for the Social Sciences (SPSS) version 26.0 for Windows, employing descriptive and inferential data analysis methods. Results indicate that training significantly impacts employee job performance at Holota public health service. The findings offer valuable insights for public sector management on enhancing employee motivation to improve job performance. Based on these conclusions, the study recommends that human resource management focus on designing effective training programs.