Abstract:
The quality of human resources is crucial for any organization, necessitating a focused approach
towards training. This study explores the influence of training on employee performance in
public sector organizations, using the Federal Democratic Republic of Ethiopia Ministry of
Health's Holota public health service as a case study. Despite numerous training initiatives
aimed at public servants, observed improvements in employee performance have not met
expectations. Therefore, this research investigates the impact of training programs within the
service sector. The study adopts a cross-sectional design, collecting data via simple random
sampling across the population. Its objectives include identifying the contributions of training
within Holota public health service, evaluating existing training policies, assessing
organizational training practices and methods, determining the positive effects of training
schemes on employee performance, and identifying factors constraining training services in the
study area. Data collection utilized a pre-coded close-ended questionnaire employing a 5-point
Likert scale, covering demographic information and assessing perceptions on training and
employee performance. The study achieved a significant response rate due to personalized data
collection methods. Statistical analysis was conducted using the Statistical Package for the
Social Sciences (SPSS) version 26.0 for Windows, employing descriptive and inferential data
analysis methods. Results indicate that training significantly impacts employee job performance
at Holota public health service. The findings offer valuable insights for public sector
management on enhancing employee motivation to improve job performance. Based on these
conclusions, the study recommends that human resource management focus on designing
effective training programs.
