| dc.description.abstract |
This study investigates the practices and challenges of change management in the Malka Nono
Sub-City Office of Sheger City Administration, focusing on key areas such as stakeholder
engagement, leadership commitment, communication strategies, capacity building, and
monitoring mechanisms. A descriptive research design was employed, utilizing a quantitative
approach where data was collected from 154 employees across 22 public sectors using stratified
random sampling and analyzed with SPSS 26. The findings reveal critical challenges including
bureaucratic inertia, insufficient stakeholder meetings, inconsistent leadership commitment, and
inadequate communication strategies. Additionally, gaps in monitoring mechanisms, resource
constraints, and political and cultural barriers hinder effective change implementation. The
study recommends strengthening leadership engagement, improving communication timeliness,
enhancing capacity-building measures, and establishing robust monitoring frameworks to
address these challenges and align change management practices with organizational
objectives, contributing to the enhancement of public sector performance in Ethiopia. |
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