“An Assessment of the Employees Performance Appraisal Practices: The Case of Awash Bank Head Office, Addis Ababa, Ethiopia”

Abstract

This study was conducted with an objective examining employee performance appraisal system of Awash bank head office. The researcher has used mixed research approach by using both qualitative and quantitative methods. The data were collected from Clerical and non-clerical staffs through questionnaire. The data was analyzed by descriptive analysis methods. The study has identified that performance appraisal system of the university is ineffective in measuring the performance of employees. Ineffectiveness of the system has resulted negative outcomes such as minimizing cooperation and demotivating high performers. The appraisal system is challenged by inefficiency of the raters. Therefore, the researcher recommends the bank to include promotion and reward opportunities with the system, link the current and expected performance, and train raters.