The Practies And Challenges Of Decentralized Service Delivery In Addis Ababa City Government: The Case Of Kirkos Sub Cicty

Abstract

Decentralized service delivery refers to the mode in which service delivery is done through delegation and devolution of power from center to local government whereby efficiency and effectiveness are likely to be achieved .The purpose of this study was to the practice and challenges of decentralization in education and health services delivery in kirkos sub-city of Addis Ababa city government. To realized the purpose of the study ,I has to be descriptive research design was conducted .The study is qualitative whereby simple quantitative tools were employed so as to complement the qualitative narration. The study primarily utilized secondary data obtained from, policy documents, constitution, proclamations, intervention plan and performance reports ,etc.The study was supported with primary data obtained through interview and questionnaires. The target population was Teachers Associations ,parents, students representative and health committee The study results revealed that there is achievement in health and education service delivery as well as there are gaps in the service delivered. The findings of the study revealed that various functions of education and health service have been devolved to the lowest tier of government .The study has indicated that there are multiple bodies established at lower levels of government to support school and health centers activities. As a result, the service provided has expanded; there is now an increased availability and accessibility of the services in both education and health. The study also observed constraints consider human resources, finances and infrastructure and facilities