Abstract:
This study seeks to examine “The effectiveness of potable water supply service project in the case of Burayu town” so as to assess including the challenges and solutions to meet residents’ need for the service. The study used to collect data through interviewed by using a semi-structured questionnaire, personal observation, key informant interviews and different documents reviewed as primary and secondary sources of data respectively. A cross-sectional sample survey was conducted with the help of both descriptive and explanatory research design. Simple random sampling was used to select sample of 380 from 7600 residents from two kebele of the town. The questionnaires were rated using five points Likert Scale. In addition, interview has been conducted with officers from the supply side. Data analysis was conducted with the help of descriptive statitics, correlations and multiple regression analysis supported with SPSS version 24. From the survey, it was revealed that due to lack of adequate access, fairness in the distribution and sustainbility problem. the effectiveness of the potable water supply service is low, Controlling for variables such as family size, age of the respondents, tenure and sex of the respondents, 56% of the change in the effectiveness of the potable water supply service is explained with the change in those dimensions of the water supply services (access, fairness, satisfcation and sustainability). Of all the dimensions, access emerged as the most significant dimension with highest coeffiicent.The poor potable water supplies had a negative socioeconomic impact on the residents of Burayu Town. The socioeconomic struggles of the residents include, among other things, health issues, illnesses, and risks associated to water, as well as increased water prices, declining income levels, and effects on household livelihoods.The water supply service sector then is supposed to pay attention to the enhancement of the level of access to its services by properly scheduling the supply services and sticking to the schedlues, so that the residents feel both better access and fairness. There is also a need to improve the sustainable use of water as the current use practices determine a future access to water
