Assessment Of Practices, Opportunities And Challenges Of Ethiopian Shipping And Logistics Service Enterprise, A Case Of Mojo Dry Port Oromia, Ethiopia

Abstract

The purpose of this paper was to assess the practice, opportunities and challenges of dry port service delivery in Mojo dry port. Descriptive research design and quantitative research approach would be used in order to identify the boundaries of the environment in which the practices, opportunities and challenges influence dry port service delivery activities. The researcher has distributed survey questionnaires for the target populations of Mojo dry port employees those doing in operational activities, 171 employees those taken by census survey and used as a sample. The data source would be used Mojo dry port employee and questionaries’ and interview is the main instrument for data collection. The data analyzed by using measurement of central tendency such as mean, measure of dispersion such as, standard deviation and variance. The finding assess(identify) that dry port practices (warehousing, distribution, consolidation and un- consolidation service),opportunities and significant challenges like technology, infrastructures, port dwell time, operational equipment and manpower skill are identified as determining factors of Mojo dry port service deliveries or operational activities. These assessment indicates that the way of services practices and challenging factor (like .technology, infrastructures, port dwell time, operational equipment and manpower skill) have great impact on the performance/or services delivered at mojo dry port. By solving impediments/or hindrances, Mojo dry port service delivery performance is good. Based on the findings of the study, the researcher were recommend that investing on practice and challenges of dry port service delivery to encourage exporter participants, to solve the problem of reliability and sustainability of technological system hubs at the dry port, to solve infrastructures quality standard and minimizing cargo dwell time to use container terminal efficiently in order to create favorable condition for the attainment of the goal and become world class competitive dry port through building and upgrading organizational capacity.