The Effect Of Change Management On Employees Performance: The Case Of Ethiopian Airlines

Abstract

The purpose of this study was to examine the effect of change management (technological change, organizational structure, organizational leadership and organizational culture) on employee performance. Both descriptive and Explanatory design was employed in this study. Total samples of 305 respondents were drawn out of 10,000 total populations for the study. Data were collected through structured questionnaire and interview. Data were analyzed through descriptive statistics, correlation and regression analyses model. The results indicated that technological change, organizational structure, organizational leadership and organizational culture had significant and positive effect on employee performance. In this study, technological change, organizational structure, organizational leadership and organizational culture and employee’s performance are incorporated in a single model using data from Ethiopian Airlines Enterprise. Overall, the final model can explain 61.0 percent of employee performance. A potential limitation of this research is that it is only focused on one business sector (i.e. the sample is homogeneous). The result of the study is useful to organizations who wish to enhance change management setting and improved employee performance level of their employees. The study concludes that change management has positive significant effect on employee’s performance. Finally, the researcher has come with the suggestions for the managers or any concerned body to improve the level of employees ‘performance. Accordingly, the organization should provide proper training to their employees to increase their job performance whenever implement new technology. The organization should also build strong organizational structure that help to build good relationships, and it should be based on their values, norms, behaviors, and perceptions, which in turns establish suitable organizational culture.