Factors Affecting The Effective Implementation Of The Integrated Financial Management Information System In The Ethiopian Ministry Of Revenue

Abstract

The main aim of this study was to assess the factors influencing the implementation of the Integrated Financial Management Information System (IFMIS) in the Ministry of Revenue in Ethiopia. To achieve this objective, descriptive and explanatory survey designs were used, supplemented by both quantitative and qualitative data. The target populations of the study included the directorates of general administrative services, human resources development, inspection, internal audit, government accounts, budget, tax policy, the IFMIS team, and the Information Technology Directorate. The sampling technique employed was probability sampling, specifically simple random sampling. Data collection was carried out through surveys using questionnaires and interviews. Data from interviews were analyzed thematically, while data obtained through questionnaires were analyzed quantitatively using descriptive and inferential statistics, regression analysis, and correlations, using SPSS version 20. The main findings of the study revealed that the factors affecting the effective use of the IFMIS system included information communication technology, capacity and skills, top management commitment, and change management in implementation. The study also identified crucial issues hindering IFMIS implementation: inadequate networks, lack of skills upgrading courses, insufficient resources, absence of a monitoring committee, directors not assuming leadership roles, and lack of commitment from top management. Similarly, the study found there was a statistically significant and positive relationship between information communication technology, capacity and skills, top management commitment, and change management in implementation, and effective implementation of IFMIS. Based on the findings, the researcher recommends that the organization strengthen the capacity of the IFMIS team by ensuring the retention of important personnel involved in the system's development and implementation. This can be achieved by aligning salaries and employment terms with the private sector and providing ongoing capacity-building training for staff