Abstract:
This study aimed at exploring the Practices and challenges of social work services in
Ambo University referral hospital. The study utilized phenomenology qualitative
research design. The data was collected through in-depth interview and focus group
discussion. The collected data was analyzed following thematic data analysis. The
study identified that the current role of the social workers such as Assessing the
Patient’s social and Psychological Needs, Providing Financial Planning and
Assistance, Developing Discharge Plans, Counseling, Advocating for Patient’s Rights.
The study has also identified major challenges that the social workers facing. The
study identified challenge such as Lack of resources, Capacity building-related challenges,
and Poor working conditions. The study also recommended methods to enhance the
social work services delivered in the hospital settings
