Abstract:
The main objective of this study was to investigate the role of religious institutions in conflict resolution
and peacebuilding in the case of Ambo town, particularly by focusing on Orthodox, Protestant, Muslim,
Waaqeffannaa, and Adventist religious institutions. To meet this objective, a qualitative research approach
was employed with a case study research design. In this study, both primary and secondary data were used.
Primary data was collected through interviews and observation, while secondary data was collected by
analysing religious holy books, manuals, and publications. By using the non-probability sampling
technique, 19 key informants were selected purposively from religious institutions and Ambo town
administration. The collected data was analysed qualitatively by the thematic data analysis technique. The
collected data was triangulated to ensure validity, reliability and to minimize subjective bias. The study
finding revealed that conflict in Ambo town arises from multiple factors, including the politicization of
ethnic identity, corruption, power contests among religious stakeholders, the emergence of religious sects
and separation, resources, a lack of tolerance, polygamy, land boundaries, and intoxication. Moreover, the
study identified the types of conflicts addressed by religious institutions, encompassing interpersonal, intra family, inter-family, and politically-induced conflicts. The study has also investigated the mechanisms
religious institutions employ to resolve conflict and restore peace, such as teaching and counseling,
forgiveness, negotiation, mediation, punishment, and gaaddisa qabuu mechanisms. Regarding the role and
actors of religious institutions in conflict resolution and peacebuilding, there are established bodies like
community elders, elders of the church, religious leaders, clergy, and the inter-religious council.
Furthermore, the study finding identified the importance of religious institutions in conflict resolution and
peacebuilding, and the challenges they face. Finally, the study suggested several recommendations for
religious institutions, their stakeholders, and the Ambo town administration on what they should undertake
in order to address conflict and ensure peace.
