Practices And Challenges Of Local Government Service Delivery: Evidence From Guder Town Water Supply And Sanitation Sector

Abstract

The main objective of the study is to Assess Practices and challenges of Local Government Service Delivery: Evidence from Guder Town Water Supply and Sanitation sector , western Ethiopia. Regarding to research methodology; the researcher employed descriptive research design with both qualitative and quantitative data type. The researcher employed proportional, purposive sampling and lottery sampling for sample selection to households and officials. To achieve the objective of the study a total of 380 household heads samples were randomly selected. Interview, close and open ended questionnaires, and observation employed for data collection. Additionally, different documents from secondary sources were reviewed. The analysis conducted using statically package for social science for the study. Regarding the service delivery of water supply and sanitation nepotism, faulty governance, lack of accountability, transparency, integrity, corruption and incredible reporting mechanism and poor sanitary mechanism were found to be the manifestation of the ill administration of the water supply and sanitation sector. In line with this, the study result also indicated 76% of households were not satisfied with the existing water supply and sanitation services of the town. Eventually, the study forwarded a recommendation which was given based on the findings and conclusion of the study.