Abstract:
The success of school was centered on the quality of schools’ management. In line with t
his, the general objective of the study was to assess the conflict in schools’ management
and its challenges in secondary schools ‘success in Nono Woreda and specifically to
examine types of conflicts those frequently occur in the secondary school located in
Nono Woreda, to explore major causes and challenges of conflict in the secondary
schools in Nono Woreda. The study was conducted in two secondary schools namely
Silkamba and Chando. During the study 141 respondents (35 students, 106 teachers, pri
ncipals, education experts, supervisor, and vice principals) in the study was used. The inf
ormation for the study was obtained through questionnaires, interview and document ana
lysis. The data were analyzed using different statistical tools such as frequency,
percentage, mean and standard deviation. From those intrapersonal types of conflict,
interpersonal conflict, intra- group conflict and intergroup conflict. The finding indicates
that majority of vice principal, principal and teachers about 54.7% responded that there
are high intrapersonal types of conflict in school. The majority of vice principal,
principal and teachers about 78.3% responded that there are medium interpersonal
conflict types of conflict in school. The majority of vice principal, principal and teachers
about 63.2% responded that there were medium intra- group conflict types of conflict in
school. Majority of vice principal, principal and teachers about 78.3% responded that
there were medium intergroup conflict types of conflict in school. The result indicates
that there is perceptional difference on task in secondary schools’ value in the selected
secondary school. This leads to major causes of conflict in the secondary schools. To
conclude the result indicates that there is somehow lack of transparency during
promotion and salary increment in the selected secondary school. This leads to major
causes of conflict in the secondary schools. The result indicates that there is
communication gap between employee and principal in the selected secondary school.
Communication gap is taken as the major source of conflict. This leads to major causes
of conflict in the secondary schools. As a last remark, since school culture is dynamic
which is built by people with different family backgrounds, learning experiences and
seeing & managing things from their point of view regardless of others, members of
school community should accept the inevitability of conflict that could not be avoided at
all. Despite these gaps, principals encountered with frequent disputes and handled it
according to their personal feelings and skills. Therefore, it is recommended that
discussions should be organized for members of school community on communication
aspects, diversity management and conflict resolution strategies by Education Office.
