Assessment of the Employees’ Perceptions towards Performance Evaluation, A case study on Commercial Bank of Ethiopia at Ambo District

Abstract

This project is designed to Assessment of the Employees’ Perceptions towards Performance Evaluation, A case study on Commercial Bank of Ethiopia at Ambo District in four branches; the study has the objective to assess the perception of employees towards of performance evaluation. On the basis of data collected through questionnaires and interview which are founded on the theoretical assessment of related literatures. The questionnaire was distributed to 200 employees of the bank working in four branches: Farisi, Kentero, Huluka& Ambo branches in which only 178 were fully completed and returned. The questionnaire was distributed to the employees on the basis of convenience sampling based on the willingness and cooperation of the respondents. The data collected were analyzed using SPSS software. On the basis of the data obtained from the respondents, the study established that except feedback process, the three independents variables such as: goal setting, pay for performance and procedural justice in performance evaluation positively influences the Commercial Bank of Ethiopia at Ambo district in four branches and mostly followed by goal setting, Procedural justice and pay for performance in performance evaluation and no multi-collinarity problem. The study therefore recommends that the information provided by supervisions during performance evaluation must be accurate and an adequate. Managers who evaluate employees must well pay attention, should trained to evaluate employees’ based on performance assessment, evaluators must have procedural justice on employee perceptions in case of evaluation. Performance evaluation feedback to be given from evaluators must helpful employee. Moreover, through my research I have discovered finally the study also concluded Procedural justice perceptions also cannot predict employees’ evaluation performance in Commercial Bank of Ethiopia at Ambo district in four branches. Based on the findings of the study, I have forwarded some recommendations so that if they are used by the bank will give them an insight as to the practice of feedback process in the organization.